Frequently Asked Questions (FAQ)

1. What does Butterfly Studio sell?

Butterfly Studio is a multi-vendor online marketplace offering artworks, paintings, handmade art products, and creative décor items.

2. Do you deliver across India?

Yes, we deliver to most locations across India.

3. How long does delivery take?

Most orders are delivered within 3–10 business days depending on your location.

4. Are the paintings original?

Products may include original artworks, handmade creations, prints, or artist-designed products depending on the seller listing.

5. Can I cancel my order?

Orders may be cancelled before shipment. Once shipped, cancellation may not be possible.

6. What if I receive a damaged product?

Please contact us within 48 hours of delivery with photos and order details.

7. Do you offer refunds?

Refund eligibility depends on the product condition and refund policy.

8. Is Cash on Delivery available?

COD availability depends on location and order value.

9. Can artists sell on Butterfly Studio?

Yes, artists and creative sellers may apply to join our marketplace.

10. How can I contact customer support?

You can contact us through the support/contact page available on butterflystudio.store.